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Welcome to Door Window Direct. By accessing or using our website and placing an order with us, you agree to the following Terms of Service.
1. Products
We sell doors, windows, and fencing products, including custom-sized items manufactured to your specified dimensions. Product images are for reference only; actual color, finish, and texture may vary slightly due to screen display and manufacturing variances.
2. Custom Orders
Many of our products are manufactured to custom sizes upon order. By placing a custom order, you confirm that the measurements and specifications provided are accurate. Custom orders cannot be modified or cancelled once production has begun.
3. Pricing and Payment
All prices are listed in U.S. Dollars and are subject to change without notice. Payment is required in full at the time of order unless otherwise agreed in writing. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.
4. Order Acceptance
Receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to limit or cancel quantities purchased and to refuse service to anyone.
5. Shipping and Delivery
Shipping timelines and costs are outlined in our Shipping Policy. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
6. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
7. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Door Window Direct and may not be copied or reproduced without written permission.
8. Limitation of Liability
Door Window Direct shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to installation errors or misuse of products.
9. Product Installation
We are a supplier of materials only. Installation instructions are provided for reference, but we are not responsible for damages resulting from improper installation. We recommend hiring a licensed contractor for installation.
10. Governing Law
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the updated terms.
12. Contact Us
Door Window Direct
Address: 544 N Rimsdale Ave, Covina, CA 91722
Phone: (818) 922-2393
Email: sales@doorwindowdirect.com